Insights & InnovationWhat holds you back?
Arts and Culture / Business Strategy / Digital / Technology • 7 min
Surprising barriers that keep your team from innovating
- Insights & Innovation
What holds you back?
Arts and Culture / Business Strategy / Digital / Technology • 7 min
Surprising barriers that keep your team from innovating
Success StoriesHina Test Delay
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Hina Hina Test Article
- Success Stories
Hina Test Fix Again
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Hina Hina Test Article
- Success Stories
Hina Test Fix
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Hina Hina Test Article
- Success Stories
Hina Test Again
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Hina Hina Test Article
- Success Stories
Hina Hina Test Article
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Hina Hina Test Article
- Success Stories
Hina Test Fix 4th
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Hina Hina Test Article
- Success Stories
Unlock your data stories
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Why better storytelling might be the key to widespread use of your audience insights
Insights & InnovationThe audacity of relevance
Arts and Culture / Innovator Series / Community Engagement • 16 min
Alex Sarian urges us to prioritize shared cultural experiences in the face of social isolation
Insights & InnovationBe well
Arts and Culture / Business Strategy • 20 min
Is this the moment for us to change the arts and culture narrative?
- Insights & Innovation
Hina Testing 4th
Arts and Culture / Business Strategy • 20 min
Is this the moment for us to change the arts and culture narrative?
Insights & InnovationWin the whole visit
Arts and Culture / Innovator Series / Audience Development • 13 min
Liam Darbon from Tate invites us to reach future audiences with an innovative single customer view approach
- Insights & Innovation
Win the whole visit
Arts and Culture / Innovator Series / Audience Development • 13 min
Liam Darbon from Tate invites us to reach future audiences with an innovative single customer view approach
Insights & InnovationPutting butts in seats with digital arts education
Arts and Culture / Innovator Series / Audience Development • 13 min
Zenetta S. Drew challenges us to rethink the impact of cultural literacy on audience development
Insights & InnovationPutting it together
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
How one museum brings digital transformation to life
Insights & InnovationReady, set, summer! Five ways to prepare for the busy visitor season
Arts and Culture / Museums • 5 min
Tips for museums and attractions to offer a seamless experience
Insights & InnovationAudience behaviors are changing. Are you keeping up?
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Leveraging customer networks in a digital world
Insights & InnovationPropelling innovation
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Three technology advances driving digital transformation in arts and culture
Insights & InnovationDebunking four digital transformation myths
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Setting the record straight about common misconceptions
Insights & InnovationBeyond the buzz
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
What I wish someone had told me about digital transformation
Insights & InnovationData, decide, do
Business Strategy • 5 min
Three steps to data-informed decision making
Insights & InnovationIt's not always bots
Security / Finance / Technology • 5 min
Six ways to reduce the impact of fraudulent chargebacks
Insights & InnovationIntentional support
Arts and Culture / Innovator Series • 10 min
Barbara Polk reveals ways the Kennedy Center invests to engage employees
Insights & InnovationPutting audiences in the director’s chair
Arts and Culture / COVID-19 / Virtual Experiences / Innovator Series • 13 min
Rathi Kumar lifts the curtain on the Young Vic’s Best Seat in Your House initiative
Community & ConnectionMy Robot Friend and Me
Arts and Culture • 5 min
How artificial intelligence taught Sam Abney how to be more human.
Community & ConnectionFilling My Cup
Arts and Culture • 5 min
Katie Hathaway reminds us of the importance of taking time for ourselves.
Community & ConnectionThe Linguistics of Parenting
Arts and Culture • 5 min
Alex Harris explores his love of language and teaching his children the importance of words.
Community & ConnectionYes, Please
Arts and Culture • 5 min
Jordan Bowering shares his story of finding balance as a self-identified people pleaser.
Community & ConnectionHooked
Arts and Culture • 5 min
Joanne Boniface shares the story of discovering a personal passion during lockdown.
Success StoriesFive stories of success we heard at TLCC
Arts and Culture / COVID-19 / Community Engagement / Digital / Memberships / Ticketing and Admissions / Virtual Experiences • 7 min
Institutions from London to Belfast to Dallas have strengthened engagement in many inventive ways
Insights & InnovationHighlights from Tessitura Europe Community Week
Arts and Culture / Business Strategy / COVID-19 • 5 min
Our top takeaways from a week of sharing, gaining insight and finding inspiration as a community
The CulturephilesWhen in doubt, bring in the cats
Arts and Culture / Community Engagement / COVID-19 • 7 min
How Tulsa’s Philbrook Museum is transforming experiences with feline intervention
Insights & InnovationSix takeaways from Arts Marketing Association’s first Arts Marketing Festival
Arts and Culture / Business Strategy / COVID-19 • 3 min
Highlights from the two-day virtual festival that brought together arts professionals from the UK and beyond
Insights & InnovationA Refounding Moment
Arts and Culture / Business Strategy / COVID-19 / Virtual Experiences • 5 min
Digital transformation in arts & culture: An interview with Kristin Darrow
Success StoriesTransforming holiday traditions for 2020
Arts and Culture / Customer Service / Digital / Ticketing and Admissions / Virtual Experiences • 5 min
Inspirational ways that organizations are connecting with audiences this holiday season
Success StoriesKeeping Live Audiences Safer
COVID-19 / Customer Service / Digital / Ecosystem Partners • 3 min
Atlanta Opera and Appscension collaborate on digital health check surveys
The CulturephilesThe Art of Essentialism
Arts and Culture / Business Strategy • 8 min
Streamlining without compromising in the COVID age
Insights & InnovationSix quotes that captured our imagination at Digital Marketing Bootcamp for the Arts
Arts and Culture / Business Strategy / COVID-19 • 3 min
Highlights from the two-day virtual event that brought together digital marketers from the arts and cultural sector
The CulturephilesCreating Revenue Diversity in a Pandemic
Arts and Culture / Business Strategy • 8 min
Does your budget look like a Pac-Man or a Trivial Pursuit Wheel?
News StoriesTessitura releases cascade of new features to enable arts & cultural organizations to survive, engage, and raise revenue
Company News • 3 min
From virtual experiences to contactless scanning to enhanced fundraising, new features help engage customers online and in person
The CulturephilesBehind the Music: How the Dallas Opera Won the Internet
Arts and Culture / Business Strategy • 7 min
How the Dallas Opera won the internet
The CulturephilesPost-Traumatic Growth Is Real | Andrew Recinos
Arts and Culture • 6 min
A study on trauma resilience points to opportunity on the other side of COVID. Are arts & culture ready to play a part?
The CulturephilesThink Local, Act Local: Hometown Pride Surges in Lockdown
Arts and Culture / Business Strategy • 8 min
How cultural organizations are harnessing local pride to engage all audiences
The CulturephilesDoes Your Audience Look Like Your City? | Andrew Recinos
Arts and Culture • 6 min
How a response to tragedy provides a lesson in diversity
The CulturephilesSix Traits of Forward-Looking Cultural Organizations
Arts and Culture / Business Strategy • 8 min
What Tessitura has learned from six months of listening
Insights & InnovationInnovators in Conversation: Nancy Yao Maasbach
Arts and Culture / Innovator Series • 45 MIN
In the wake of a five-alarm fire, “Kung-flu,” and anti-Asian American racism, Nancy Yao Maasbach discusses equity in arts funding, the sustainability of small but vital cultural institutions, and volatility on the road to conscience.
Insights & InnovationSeven tips for reopening
Business Strategy / COVID-19 / Ticketing and Admissions • 9 min
Make every visitor feel safe, and communicate more than ever.
Insights & InnovationHow to approach physically distanced seating
Ticketing and Admissions / Business Strategy / COVID-19 / Technology • 6 min
Let your data help determine your approach
Insights & InnovationReducing membership churn
Arts and Culture / Business Strategy / COVID-19 / Fundraising • 7 min
Insights on renewing members during a period of change
Insights & InnovationHow Aristotle can help with your donor segmentation
Arts and Culture / Business Strategy / Fundraising / COVID-19 • 6 min
Rhetoric, value, and the art of tailored persuasion
Insights & InnovationInnovators in Conversation: Claire Spencer
Arts and Culture / COVID-19 / Innovator Series • 44 mins
Learn how CEO Claire Spencer and her team are charting a course through immediate crisis to recovery directly linked to the Centre’s values.
Success StoriesGoing live during a pandemic
Arts and Culture / Business Strategy / Collaboration / COVID-19 / Technology • 7 min
How Tessitura is helping the Sarasota Ballet and others implement exciting changes — remotely
Insights & InnovationThe Opportunity of Asking
Arts and Culture / Fundraising / COVID-19 • 5 min
Hands-on advice for making the most of GivingTuesdayNow
Insights & InnovationSaying Please and Thank You
Arts and Culture / Fundraising / COVID-19 • 5 min
Getting ready for GivingTuesdayNow | Ellie Griffiths, Tessitura Network
News StoriesTessitura Network accelerates learning and connection among arts & culture professionals
zzCompany News / Community News • 5 min
During coronavirus crisis, member-owned company stays true to its mission to provide technology, services, and community
News StoriesTessitura announces new online series, Innovators in Conversation
Community Engagement / zzCompany News • 3 min
Events to feature leaders advancing the business of arts and culture in a time of crisis
News StoriesTessitura Network Expands Capabilities and Resources
Company News • 3 min
Efforts help arts and culture navigate the COVID-19 crisis, retain revenue, boost productivity, and share ideas
Insights & InnovationConnection and Presence
Arts and Culture / COVID-19 • 3 min
Erin Koppel writes about Tessitura Arts & Culture Connections
Insights & InnovationYour customers are not strangers
Arts and Culture / Business Strategy / COVID-19 • 6 min
How to maintain relationships and retain revenue when your doors are closed
Insights & InnovationUnderstanding your audience during a crisis
Arts and Culture / Business Strategy / COVID-19 • 6 min
Why segmentation is more important than ever during COVID-19
Success StoriesPhilbrook Museum | Success Story
COVID-19 / Digital / IT and Systems / Museums • 3 min
Lessons from the Philbrook Museum
Insights & InnovationBe Where Your Donors Are
Arts and Culture / Fundraising / COVID-19 • 3 min
How to use video to keep close to your donors | Erin Koppel, Tessitura Network
Insights & InnovationWhat does it mean to be a relational fundraiser during social distancing?
Arts and Culture / Fundraising / COVID-19 • 3 min
Three things savvy fundraisers can do now | Erin Koppel, Tessitura Network
News StoriesTessitura Network Business Continuity Statement
zzCompany News • 3 min
Tessitura Network is open for business during COVID-19
The CulturephilesHow do you define your Cultural Climate?
Arts and Culture • 4 min
Andrew Recinos and Michael Greer learn how cultural organizations thrive today by playing the cards they’ve been dealt
The CulturephilesThe Cultural Experience Framework
Arts and Culture / Audience Development • 8 min
Designing the Perfect Experience | Andrew Recinos and Michael Greer
The CulturephilesThe Trajectory After Tragedy | Andrew Recinos
Arts and Culture • 5 min
The role of arts and culture to comfort, heal and illuminate
Insights & InnovationTessitura Europe Conference features over 100 presenters in 60+ sessions
Company News / Arts and Culture / Community Engagement • 4 min
Chilina Madon writes about the people power behind the Birmingham conference
News StoriesiWave and Tessitura partnership strengthens with new integration functionality
Ecosystem Partners / Fundraising • 3 min
Upgrades offer more sophisticated fundraising intelligence from within Tessitura
The CulturephilesThe most important question fundraising teams should ask | Andrew Recinos
Arts and Culture / Business Strategy / Fundraising • 4 min
“Who don’t we know?”
Tech SpotlightBuild Your Acknowledgement Program with Tessitura
Audience Development / Fundraising
Acknowledgements give you the flexibility to create the right acknowledgement program for your organization.
The CulturephilesThe Introvert’s Guide to Fundraising | Andrew Recinos
Arts and Culture / Business Strategy / Presenting and Performance / Theatre • 4 min
A personal history reveals four easy steps to winning at donor events
Success StoriesTake Control of Your Data
BI and Analytics / Business Strategy • 5 min
Data and business intelligence are too important to leave in someone else’s hands.
The CulturephilesHow to be a good ancestor | Andrew Recinos
Arts and Culture • 3 min
How a conversation with a genealogist changed how I talk with my family
Tech SpotlightCountdown to Cyber Monday and Giving Tuesday
Digital
Consider these tips to make the most of these huge online shopping days.
The CulturephilesCan Dance Save a Lilfe? | Andrew Recinos
Arts and Culture • 3 min
Combatting despair with dance in Western Australia
Insights & InnovationWebsites are Relationship Builders
Business Strategy / Digital • 5 min
Jenifer Thomas LaMorte writes about how to maximize your website's potential to deepen engagement with your patrons
The CulturephilesLearning to Love Opera | Andrew Recinos
Arts and Culture • 5 min
Welcome to opera country!
Community & ConnectionA Successful Failure: Apollo 13 and Me
Arts and Culture • 5 min
Chloë Hearne shows us that what seems like failure may actually be success in disguise.
Community & ConnectionThe Greatest Beer Run Ever
Arts and Culture • 5 min
EB Hooyer talks about why a 0.5k race was a perfect fundraiser for the Aurora Theatre.
News StoriesTLCC2019 explored big questions
Conferences and Events / Community News • 5 min
Five-day conference offered over 200 sessions and attracted record participation
Insights & InnovationCreating a State of the Imagination Theater
Arts and Culture / Innovator Series / Theatre • 15 min
Criss Henderson and Chris Plevin describe how Chicago Shakespeare Theater built The Yard, one of the most flexible theater venues in the world
Community & ConnectionThe Power of Art: Transforming the Mind to Love the Body
Arts and Culture • 5 min
Samantha Nass speaks about her journey of transforming the mind to love the body
Community & ConnectionA Life-Changing Wake-Up Call
Arts and Culture • 5 min
Robert Phillips of The Cleveland Orchestra reminds us that positivity matters
Community & ConnectionEmbracing Your Inner Muppet
Arts and Culture • 5 min
Joel Ambrose of City Theatre shares how the Muppets taught him to dream, and to make dreams a reality.
Community & ConnectionLiterally Just Pictures of Cute Animals
Arts and Culture • 5 min
Heather McLaren of the Shedd Aquarium finds inspiration in the cute animals that surround her every day.
Community & ConnectionHave You Cleaned Your Brushes Today?
Arts and Culture • 5 min
Kaleda Davis reminds us to to be careful of the assumptions that we make in our everyday lives.
Community & ConnectionCreating a People-First Culture, or, The People Crisis in the Arts
Arts and Culture • 5 min
Erik Gensler shares strategies for creating a positive place to work.
Community & ConnectionEqual P(l)ay
Arts and Culture • 5 min
Claire Flynn of the Wheeler Centre talks about football (not the American kind), gender, and equality.
Community & ConnectionAnother Brick in the Wall
Arts and Culture • 5 min
Chris Campbell of Grange Park Opera talks about Lego, parenting, and the surprising things we learn in rediscovering a piece of childhood.
The CulturephilesThere Can Be Only One | Andrew Recinos
Arts and Culture / Business Strategy / Presenting and Performance / Theatre • 4 min
How successful leaders expertly zero in on a single purpose
Insights & InnovationTruly Integrating Volunteers and Interns into Your Organization
Arts and Culture / Collaboration / Community Engagement / Innovator Series • 19 min
Nicole Smith of the Adrienne Arsht Center demonstrates the power of building meaningful volunteer and internship programs
News StoriesTessitura Network and Arrive streamline event parking
Customer Service / Ecosystem Partners / Technology • 3 min
Partnership will help ticket holders avoid typical parking hassles and get to events on time
The CulturephilesDiversity, Inclusion, and Crash Test Dummies
Arts and Culture • 4 min
Natalie Threlfall writes about the life-saving importance of diversity and inclusion.
The CulturephilesFrom TLCC to Team Tessitura | Kayleb McKelvain
Arts and Culture • 4 min
Kayleb McKelvain writes about finding community and a career path in an unexpected place
The CulturephilesHoudini, QA, and You | Matt Hilgers
Arts and Culture • 4 min
A childhood fascination becomes a grown-up understanding of the value of testing
Insights & InnovationHow to Be a Poetical Scientist
Arts and Culture • 6 min
How the first self-described poetical scientist, Ada Lovelace, shaped the future of technology
The CulturephilesLessons from Pixar | Andrew Recinos
Arts and Culture / Presenting and Performance • 3 min
Protecting the new and going from dash to plus at Barking Gecko Theatre Company
The CulturephilesOf the People, For the People, By the People | Andrew Recinos
Arts and Culture • 5 min
How a perpetual two-way conversation with audiences is paying off at the vibrant Shedd Institute of the Arts in Eugene, Oregon
News StoriesSalesVu Partners with Tessitura Network
Customer Service / Ecosystem Partners / Technology / Ticketing and Admissions • 3 min
POS software provider SalesVu introduces integration with the Tessitura platform
Insights & InnovationGetting the Marriage Right
Arts and Culture / Business Strategy / Collaboration / Innovator Series • 22 min
When artistic and administrative teams truly unite on a shared goal, they can achieve powerful outcomes.
The CulturephilesI read 945,253 blog posts | Andrew Recinos
Arts and Culture • 4 min
Here’s what I learned.
The CulturephilesYou as a Tween | Andrew Recinos
Arts and Culture • 4 min
Can your passions as an adolescent predict future job satisfaction?
Insights & InnovationThe Value of Everything: Part 4
Arts and Culture / Business Strategy • 5 min
What matters most when everything is important?
The CulturephilesThe Most Important Thing | Andrew Recinos
Arts and Culture / Business Strategy • 3 min
In a quiet pause, a successful theatre exec demonstrates the key to great leadership.
Insights & InnovationThe Value of Everything: Part 3
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
Insights & InnovationSeven Stories of Opera Success
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting and Performance • 3 min
From the Royal Opera House to Opera Australia, these seven companies have bold ideas to share
Insights & InnovationThe Value of Everything: Part 2
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
Insights & InnovationThe Value of Everything: Part 1
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
The CulturephilesA Novice Learns to Love Ballet | Andrew Recinos
Arts and Culture • 3 min
Everything in life can be improved with a checklist.
Tech SpotlightSix essential mobile sales optimizations for 2019
Business Strategy / Digital • 5 min
It has never been more critical to optimize your sales and donation experience for all devices.
The CulturephilesSuperpowers of Observation | Andrew Recinos
Arts and Culture / Museums • 3 min
How a clever museum exec looked up from the numbers and saw the story of the solution.
News Stories10 Tessitura Highlights of 2018
Community News • 4 min
Members of the Tessitura Network team share some of their favorite Tessitura moments of 2018.
Success StoriesCelebrity Series of Boston | Success Story
Digital / Marketing / Ticketing and Admissions • 5 min
How a new Tessitura-powered website is helping Celebrity Series nurture a stronger connection with its patrons
The CulturephilesIn Praise of Nostalgia | Andrew Recinos
Arts and Culture • 4 min
A warm human emotion for a cold time of year
News StoriesRecord attendance for Tessitura European Conference 2018
Community News / Conferences and Events • 3 min
TEC2018 in Manchester attended by close to 500 people from 63 European arts and cultural organisations.
The CulturephilesLearning How to Museum | Andrew Recinos
Arts and Culture / Museums • 6 min
A music guy stumbles his way into clarity at the museum
The CulturephilesFinding Common Ground at Graceland | Andrew Recinos
Arts and Culture • 6 min
Graceland remained the same, but I had changed.
Success StoriesMiami City Ballet | Success Story
Fundraising / BI and Analytics / Memberships • 4 min
Alfredo Garcia describes a new kind of teamwork with Tessitura and Miami City Ballet
The CulturephilesYour Real Biography | Andrew Recinos
Arts and Culture • 6 min
Filling in the gap between your résumé and yourself
News StoriesTessitura Network adds a new EU leadership position
Company News • 2 min
David Pearce joins the Tessitura Network leadership team as Managing Director, Europe
News StoriesTessitura adds game-changing business intelligence tools to its comprehensive software platform
Technology / BI and Analytics
Tessitura Network released the latest version its flagship software on October 9, 2018.
Success StoriesDes Moines Performing Arts | Success Story
Digital / Business Strategy / IT and Systems / Presenting and Performance / Theatre / Ticketing and Admissions • 3 min
Denise Smithson Green describes how Des Moines Performing Arts achieved a record on-sale for Hamilton
The CulturephilesTeatime of the Soul | Andrew Recinos
Arts and Culture • 4 min
What Nadia Boulanger and Charles Strouse tell us about what we can each contribute to the world
Community & ConnectionYouth is NOT Wasted on the Young
Arts and Culture / Audience Development / Theatre • 5 min
Steven Roth, President of JCA Arts Marketing, presents at TN Inspire! at TLCC2018 in Orlando, Florida, July 2018.
Community & ConnectionLove with Intention
Arts and Culture • 5 min
Seth Laidlaw, Education Program Manager for the Pittsburgh Cultural Trust Consortium, presents live at TN Inspire! at TLCC2018.
Community & ConnectionLove is the Most Important Thing in the World, but Baseball is Pretty Good, Too
Arts and Culture • 5 min
Seth Ghitelman, Tessitura Systems Administrator at George Washington's Mount Vernon, presents live at TN Inspire! at TLCC2018.
Community & ConnectionCreative Gratitude, or, How Rainbow Dash Saved Christmas
Arts and Culture / Theatre • 5 min
Reynaldi Lindner Lolong, Associate Director of Marketing and Membership at The Public Theater, presents live at TN Inspire! at TLCC2018.
Community & ConnectionNever Judge An Audience Book By Its Cover
Arts and Culture / Audience Development • 5 min
Jade Moore presents “Never Judge An Audience Book By Its Cover” at TN Inspire! at the 2018 Learning & Community Conference
Community & ConnectionInclusivity Matters: Why I Cried When I Watched Wonder Woman
Arts and Culture / Audience Development • 5 min
Darryl van Oudenhove of the Santa Barbara Center for the Performing Arts presents live at TN Inspire! at TLCC2018.
Community & ConnectionOpera is the New Black: How Music Transcends Incarceration
Arts and Culture / Presenting and Performance • 5 min
Alyssa Stone, Community Programs Manager for San Francisco Opera, presents live at TN Inspire! at TLCC2018.
Community & ConnectionPuzzled? Let Data Be Your Doctor
Arts and Culture • 5 min
Alison Atkinson, CRM Project Manager at English National Ballet, presents live in TN Inspire! to 1,850+ arts & cultural professionals at TLCC2018.
- Community & Connection
Puzzled? Let Data Be Your Doctor
Arts and Culture • 5 min
Alison Atkinson, CRM Project Manager at English National Ballet, presents live in TN Inspire! to 1,850+ arts & cultural professionals at TLCC2018.
The CulturephilesDon't Lose the Thread | Andrew Recinos
Arts and Culture • 3 min
Andrew Recinos shares his personal journey from full immersion in culture, out to the wilderness, and back again
Insights & InnovationStepping into the Void: A Courageous Collaboration
Arts and Culture / Community Engagement / Innovator Series • 14 min
Tessitura's Innovator Series | A talk by Claire Spencer
Insights & InnovationDoes the Lookalike Segment Make All Audiences Look Alike?
Arts and Culture / Audience Development / Community Engagement / Innovator Series / Marketing / Theatre • 15 min
Tessitura's Innovator Series | Tessitura's Innovator Series | Tory Bailey argues that traditional marketing has led to homogeneous theatre audiences. and that even small steps can help diversify both storytelling and audience development.
Insights & InnovationArts Administration as Transformative Creativity
Arts and Culture / Fundraising / Innovator Series / Theatre • 14 min
Tessitura's Innovator Series | A talk by Torrie Allen
News StoriesBooking Protect joins Tessitura Network ecosystem
Customer Service / Ecosystem Partners / Technology / Ticketing and Admissions • 5 min
Booking Protect, global leaders in Refund Protection, announce a new partnership with Tessitura Network, the global leader in providing ticketing and fundraising technology to arts and cultural organisations.
Success StoriesBirmingham Hippodrome | Success Story
Fundraising • 4 min
How Tessitura plays an essential role in a small but mighty fundraising department
News StoriesNinth annual ANZTRUC brings together 260+ arts and cultural professionals
Conferences and Events / Community News • 3 min
arts and cultural professionals from 58 organisations attended the ninth annual Australia & New Zealand Tessitura Regional User Conference (ANZTRUC) in Sydney last month
Insights & InnovationThe Pie Chart of Happiness
Arts and Culture / Innovator Series • 19 min
Tessitura's Innovator Series Live | A talk by Patrick McIntyre
News StoriesTessitura users among Webby Awards finalists
Community News • 3 min
Six organizations from our arts and culture community make the finals of the 22nd Annual Webby Awards
Success StoriesHampstead Theatre | Success Story
Business Strategy / BI and Analytics / Customer Service / Digital / Marketing / Theatre / Ticketing and Admissions • 4 min
Greater flexibility and improved staff communication create a better customer experience
Insights & Innovation10 inspiring insights from women in arts & culture
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting and Performance • 6 min
On International Women’s Day we pay tribute to the inspirational women in the field of arts and culture who work to empower artists, audiences and communities.
Success StoriesGrange Park Opera | Success Story
BI and Analytics / Customer Service / Digital / Finance / Marketing / Ticketing and Admissions • 5 min
Tessitura helps find new audiences and improve the customer experience while streamlining staff workflow
Success StoriesThe Grand | Success Story
Ticketing and Admissions / Digital / Fundraising • 6 min
Sean Wright describes how digging into the data helped The Grand sell more tickets and increase donations.
Insights & InnovationThe Audience π
Audience Development / Marketing / Innovator Series • 18 min
Sarah Ogle, Director, Marketing & Communications Director, Liverpool Everyman and Playhouse | Is there a magical formula for growing your audience? Sarah discusses developing a shared plan to focus on mission and audience. This talk was recorded live at the 2017 Tessitura European Conference.
- Success Stories
The Grand | Success Story
Ticketing and Admissions / Digital / Fundraising • 6 min
Sean Wright describes how digging into the data helped The Grand sell more tickets and increase donations.
Insights & InnovationWhat I Learned Curating Talks by Cultural Leaders
Arts and Culture / Marketing • 6 min
How can you increase the effectiveness of your marketing spend, decrease your costs and more authentically engage with individuals by taking advantage of the data you’re collecting?
Insights & InnovationDance Magazine | Yes, It IS Possible to Build New Ballet Audiences in 2017
Audience Development • 2 min
Dance Magazine spotlights three Tessitura-powered dance companies who are finding ways to grow their audiences
Community & ConnectionHow SMART are your objectives?
Arts and Culture • 5 min
Learn how being SMART can turn your big challenges into achievable objectives in this TN Inspire! talk by Tim Baker from Baker Richards at TLCC2017 in San Diego, August 2017.
Community & ConnectionDonors are people, too
Arts and Culture / Fundraising • 5 min
Rachael Magson from Birmingham Hippodrome reminds us that behind the data there's a person in her TN Inspire! talk during TLCC2017 in San Diego, August 2017.
Community & ConnectionThe value of art in the age of the digital native
Arts and Culture • 5 min
Does the lens through which we experience art, determine the value of art? Travis Estes from the St. Louis Symphony presents live at TN Inspire! during TLCC2017 in San Diego, August 2017.
Community & ConnectionRamping up with roller derby
Arts and Culture • 5 min
How can lessons from roller derby help us improve our employee onboarding processes? Brittany Martin from Pittsburgh Cultural Trust presents live at TN Inspire! during TLCC2017 in San Diego, August 2017.
Community & ConnectionJust START
Arts and Culture • 5 min
Do you feel overwhelmed by your "To Do List"? Mary French from Atlanta Ballet shares some effective tools for getting going in her TN Inspire! talk at TLCC2017 in San Diego, August 2017.
Community & ConnectionIs this just real life, or is this fantasy ticket sales?
Arts and Culture / Ticketing and Admissions • 5 min
Hear how a Fantasy Ticket League engaged Jess Schuknecht's team in the shows they were selling at Overture Center for the Arts, in his TN Inspire! talk at TLCC2017 in San Diego, August 2017.
Community & ConnectionPlease sweat the small stuff
Arts and Culture • 5 min
How can we re-connect with our mission in just five minutes per week and what difference will that make to our work? Melanie Evans from Mystic Aquarium has the answer in her TN Inspire! talk at TLCC2017 in San Diego, August 2017.
Community & ConnectionDon't employ the best applicant
Arts and Culture • 5 min
Why is recruiting the right person better than recruiting the best person? Beau Vigushin from Arts Centre Melbourne explains in his TN Inspire! talk during TLCC2017 in San Diego, August 2017.
Community & ConnectionIs less more or is more less?
Arts and Culture • 5 min
Amy Aldrich from the Boston Symphony Orchestra shares how a deeply touching experience formed her model for life in her live TN Inspire! talk at TLCC2017 in San Diego, August 2017.
Insights & InnovationFind Your Music™: Building Audiences through Community
Audience Development / Community Engagement / Innovator Series • 17 min
Martha Gilmer, CEO, San Diego Symphony | Learn how an emphasis on connecting with the community is reenergizing the entire San Diego Symphony team of musicians and staff, propelling ticket sales to record levels and inspiring new donors.
Insights & InnovationDeconstructing the Notion of "An Audience"
Audience Development / Community Engagement / Innovator Series • 16 min
Chris Lorway, Executive Director, Stanford Live | Learn how Stanford Live is embacing the idea that there is no "one size fits all approach” to building new audiences.
Insights & Innovation"Michael Wong, have you eaten yet?": The Journey to Knowing Ourselves and Our Members
Arts and Culture / Business Strategy / Memberships / Innovator Series • 16 min
Nancy Yao, President, Museum of Chinese in America, shares how the challenges of her museum illustrate the importance for all organizations of really knowing their members
Success StoriesShedd Aquarium | Success Story
Customer Service • 4 min
Tony Palombi shares his experiences using Tessitura to improve visitor services and experience
Success StoriesCrystal Bridges | Success Story
Fundraising / BI and Analytics / Memberships • 4 min
Angela Hodges describes how switching to Tessitura helps to serve their patrons and donors better.
Insights & InnovationTaking Shakespeare on the Road
Arts and Culture / Education / Business Strategy / Innovator Series • 18 min
Michael Witmore, Director, Folger Shakespeare Library | Michael reflects on how institutions can choose to make access and relevance a priority in their work.
Insights & InnovationWarning: Don’t Throw the Baby Out with the Bathwater
Business Strategy / Marketing / Innovator Series • 19 min
Elaine Chia, CEO, City Recital Hall Limited | City Recital Hall is transforming from a venue-for-hire to a presenting venue, while balancing the needs of established hirers and traditional audiences with a focus to broaden and diversify.
Insights & InnovationKeeping Your People and Culture Close
Arts and Culture / Innovator Series • 14 min
Andrew Recinos, Executive Vice President, Tessitura Network | Always a crowd favorite and a moving speaker, Andrew delivers another inspirational talk on the important work we do as individuals engaged in the business of arts and culture.
Success StoriesAlley Theatre | Success Story
Fundraising / BI and Analytics • 4 min
Amy Lampi describes how implementing dynamic rankings led to a dramatic increase in fundraising
Success StoriesTicketing Network East Midlands | Success Story
Ticketing and Admissions / Digital • 2 min
The members of Ticketing Network East Midlands benefit from sharing resources and learning
Success StoriesBlack Country Living Museum | Success Story
Ticketing and Admissions / Business Strategy • 4 min
Tessitura helped improve operations — and brought the museum's staff closer together
Success StoriesCleveland Orchestra | Success Story
Marketing / Orchestras / Ticketing and Admissions • 4 min
Jim Sector describes how tracking new attendance options and program offerings to students and young professionals increased annual frequency of attendance.
Success StoriesLA Opera | Success Story
Fundraising • 4 min
Tessitura's automated acknowledgment features helped reduce staff time involved in sending out personalized notes to donors
Success StoriesFilm Society of Lincoln Center | Success Story
Ticketing and Admissions / Memberships / Digital • 4 min
Matthew D'Silva describes how Tessitura helped improve the customer experience at a high-volume film festival
Success StoriesYale University | Success Story
Presenting and Performance / Ticketing and Admissions / Marketing / Digital • 2 min
Tessitura improves ticketing and marketing for entities across the university
Success StoriesMuseum of Chinese in America | Success Story
Memberships / Ticketing and Admissions / Business Strategy • 4 min
Tessitura has improved the museum's ticketing, fundraising, and memberships to help sustain it in the long term
News StoriesAnnouncing partnership between Digonex and Tessitura
Ecosystem Partners • 5 min
Digonex, a leading provider of dynamic pricing solutions, is pleased to announce its partnership with Tessitura Network, the leading provider of technology, services, and learning community for the arts and cultural sector.
- News Stories
iWave, maker of Prospect Research Online (PRO), announces PRO's integration with Tessitura
Ecosystem Partners / Fundraising • 5 min
iWave Information Systems, the makers of Prospect Research Online (PRO), is pleased to announce PRO’s integration with Tessitura Network.
Success StoriesSydney Symphony Orchestra | Success Story
Marketing / BI and Analytics • 4 min
Tessitura lets the orchestra easily collect data to use in targeted marketing campaigns
Success StoriesChildren's Theatre Company | Success Story
Theatre / N-Scan / Customer Service • 2 min
From on-the-fly seating changes to verifying no-shows, N-Scan access control helps the CTC staff work together.
- Press Releases
Goldstar becomes preferred provider of Tessitura Network
Ecosystem Partners • 5 min
Goldstar, the ticket-seller that gets people out to live entertainment more often, announced today that it’s officially a preferred provider of The Tessitura Network, the global leader in technology for arts organizations.
Success StoriesArts Centre Melbourne | Success Story
Education • 2 min
Unified data means closer personal connections
Success StoriesLiberty Science Center | Success Story
Education / BI and Analytics • 3 min
Harold Clark describes easier reporting and a better ability to plan
Insights & InnovationInnovators in Conversation: Howard Herring
Arts and Culture / Business Strategy / Collaboration / Digital / Innovator Series / Orchestras • 45 MIN
Hear how the New World Symphony is responding to this moment by fully realizing the orchestra’s digital possibilities.
Insights & InnovationInnovators in Conversation: Shannon Bennett
Arts and Culture / COVID-19 / Innovator Series • 45 mins
How can arts and culture rapidly evolve?
News StoriesTessitura and DonorSearch announce new integration
Ecosystem Partners / Fundraising • 3 min
All-new integration features enhanced functionality
News StoriesTessitura Network Leadership Transition Set for Year-End
Company News • 3 min
As planned five years ago by Jack Rubin, CEO & Co-Founder of the Tessitura Network, and the Board, Jack will be transitioning to an Advisory / Ambassador status at year-end and Andrew Recinos was appointed by the Board to be President & CEO starting January 1, 2021.
News StoriesTrue Tickets and Tessitura Align to Advance Enhanced, Secure, Contactless Ticketing to Performing Arts Venues Worldwide
Ecosystem Partners • 5 min
Using True Tickets, Tessitura’s clients can take back control of their ticketing from the secondary market, better understand individual patron behavior, and take steps to reopen safety
News StoriesNonprofit tech company Tessitura announces Board of Directors leadership appointments
Company News • 4 min
Joe Carter of the Los Angeles Philharmonic appointed as Board chair
News StoriesTessitura and Activity Stream partner to provide integrated marketing, engagement and planning solutions
Ecosystem Partners • 4 min
Agreement provides arts and culture organizations with tools covering the entire event life cycle
News StoriesTessitura receives 2023 CMX Community Industry Award
Community Engagement / Community News • 3 min
Tessitura recognized as the User Group Program Community of the Year by the 2023 CMX Community Industry Awards
Community & ConnectionQ&A with Andrew Chew, Arts and Culture Trust
Arts and Culture • 4 min
Chair of the Perth Tessitura Community in Western Australia, Andrew Chew tells us what he loves about his job and Tessitura
Success StoriesMaking the Ask Accessible
Fundraising / Arts and Culture / Theatre • 7 min
How the Instagift program helped Imagination Stage turn audiences into donors
Success StoriesJacksonville Symphony | Success Story
Fundraising / Business Strategy / BI and Analytics • 4 min
Jennifer Barton describes how the Jacksonville Symphony created big increases in major giving, donor numbers, and more
Success StoriesMembership without borders
Arts and Culture / Audience Development / Memberships • 7 min
How Scottish Ballet’s free membership program grew an engaged, global fan base
Success StoriesMystic Aquarium | Success Story
Business Strategy / Collaboration / Customer Service / Digital / Memberships / Ticketing and Admissions • 4 min
Melanie Evans discusses the benefits of a unified system for admissions, memberships, scanning, and more
Insights & InnovationLittle things are coming!
Technology • 5 min
Chris Szalaj shares small features that will have a big impact in Tessitura v16
Insights & InnovationDigital tickets
Digital / Technology • 6 min
How Tessitura’s members are adapting to a contactless world
Insights & InnovationLet your customers choose what to pay in TNEW
Digital / Ticketing and Admissions / Business Strategy / COVID-19 / Technology • 3 min
Ideas and considerations for editable pricing
Insights & InnovationDemystifying the Future
Digital / Arts and Culture • 5 min
Kristen Olson reflects on a keynote conversation between Kwame Kwei-Armah and Seb Chan