What holds you back?
Arts and Culture / Business Strategy / Digital / Technology • 7 min
Surprising barriers that keep your team from innovating
What holds you back?
Arts and Culture / Business Strategy / Digital / Technology • 7 min
Surprising barriers that keep your team from innovating
The audacity of relevance
Arts and Culture / Innovator Series / Community Engagement • 16 min
Alex Sarian urges us to prioritize shared cultural experiences in the face of social isolation
Be well
Arts and Culture / Business Strategy • 20 min
Is this the moment for us to change the arts and culture narrative?
Hina Testing 4th
Arts and Culture / Business Strategy • 20 min
Is this the moment for us to change the arts and culture narrative?
Win the whole visit
Arts and Culture / Innovator Series / Audience Development • 13 min
Liam Darbon from Tate invites us to reach future audiences with an innovative single customer view approach
Win the whole visit
Arts and Culture / Innovator Series / Audience Development • 13 min
Liam Darbon from Tate invites us to reach future audiences with an innovative single customer view approach
Putting butts in seats with digital arts education
Arts and Culture / Innovator Series / Audience Development • 13 min
Zenetta S. Drew challenges us to rethink the impact of cultural literacy on audience development
Putting it together
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
How one museum brings digital transformation to life
Ready, set, summer! Five ways to prepare for the busy visitor season
Arts and Culture / Museums • 5 min
Tips for museums and attractions to offer a seamless experience
Audience behaviors are changing. Are you keeping up?
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Leveraging customer networks in a digital world
Propelling innovation
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Three technology advances driving digital transformation in arts and culture
Debunking four digital transformation myths
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
Setting the record straight about common misconceptions
Beyond the buzz
Arts and Culture / BI and Analytics / Business Strategy / Digital / Technology • 5 min
What I wish someone had told me about digital transformation
It's not always bots
Security / Finance / Technology • 5 min
Six ways to reduce the impact of fraudulent chargebacks
Intentional support
Arts and Culture / Innovator Series • 10 min
Barbara Polk reveals ways the Kennedy Center invests to engage employees
Putting audiences in the director’s chair
Arts and Culture / COVID-19 / Virtual Experiences / Innovator Series • 13 min
Rathi Kumar lifts the curtain on the Young Vic’s Best Seat in Your House initiative
Highlights from Tessitura Europe Community Week
Arts and Culture / Business Strategy / COVID-19 • 5 min
Our top takeaways from a week of sharing, gaining insight and finding inspiration as a community
Six takeaways from Arts Marketing Association’s first Arts Marketing Festival
Arts and Culture / Business Strategy / COVID-19 • 3 min
Highlights from the two-day virtual festival that brought together arts professionals from the UK and beyond
A Refounding Moment
Arts and Culture / Business Strategy / COVID-19 / Virtual Experiences • 5 min
Digital transformation in arts & culture: An interview with Kristin Darrow
Six quotes that captured our imagination at Digital Marketing Bootcamp for the Arts
Arts and Culture / Business Strategy / COVID-19 • 3 min
Highlights from the two-day virtual event that brought together digital marketers from the arts and cultural sector
Innovators in Conversation: Nancy Yao Maasbach
Arts and Culture / Innovator Series • 45 MIN
In the wake of a five-alarm fire, “Kung-flu,” and anti-Asian American racism, Nancy Yao Maasbach discusses equity in arts funding, the sustainability of small but vital cultural institutions, and volatility on the road to conscience.
Seven tips for reopening
Business Strategy / COVID-19 / Ticketing and Admissions • 9 min
Make every visitor feel safe, and communicate more than ever.
How to approach physically distanced seating
Ticketing and Admissions / Business Strategy / COVID-19 / Technology • 6 min
Let your data help determine your approach
Reducing membership churn
Arts and Culture / Business Strategy / COVID-19 / Fundraising • 7 min
Insights on renewing members during a period of change
How Aristotle can help with your donor segmentation
Arts and Culture / Business Strategy / Fundraising / COVID-19 • 6 min
Rhetoric, value, and the art of tailored persuasion
Innovators in Conversation: Claire Spencer
Arts and Culture / COVID-19 / Innovator Series • 44 mins
Learn how CEO Claire Spencer and her team are charting a course through immediate crisis to recovery directly linked to the Centre’s values.
The Opportunity of Asking
Arts and Culture / Fundraising / COVID-19 • 5 min
Hands-on advice for making the most of GivingTuesdayNow
Saying Please and Thank You
Arts and Culture / Fundraising / COVID-19 • 5 min
Getting ready for GivingTuesdayNow | Ellie Griffiths, Tessitura Network
Connection and Presence
Arts and Culture / COVID-19 • 3 min
Erin Koppel writes about Tessitura Arts & Culture Connections
Your customers are not strangers
Arts and Culture / Business Strategy / COVID-19 • 6 min
How to maintain relationships and retain revenue when your doors are closed
Understanding your audience during a crisis
Arts and Culture / Business Strategy / COVID-19 • 6 min
Why segmentation is more important than ever during COVID-19
Be Where Your Donors Are
Arts and Culture / Fundraising / COVID-19 • 3 min
How to use video to keep close to your donors | Erin Koppel, Tessitura Network
What does it mean to be a relational fundraiser during social distancing?
Arts and Culture / Fundraising / COVID-19 • 3 min
Three things savvy fundraisers can do now | Erin Koppel, Tessitura Network
Tessitura Europe Conference features over 100 presenters in 60+ sessions
Company News / Arts and Culture / Community Engagement • 4 min
Chilina Madon writes about the people power behind the Birmingham conference
Websites are Relationship Builders
Business Strategy / Digital • 5 min
Jenifer Thomas LaMorte writes about how to maximize your website's potential to deepen engagement with your patrons
Creating a State of the Imagination Theater
Arts and Culture / Innovator Series / Theatre • 15 min
Criss Henderson and Chris Plevin describe how Chicago Shakespeare Theater built The Yard, one of the most flexible theater venues in the world
Truly Integrating Volunteers and Interns into Your Organization
Arts and Culture / Collaboration / Community Engagement / Innovator Series • 19 min
Nicole Smith of the Adrienne Arsht Center demonstrates the power of building meaningful volunteer and internship programs
How to Be a Poetical Scientist
Arts and Culture • 6 min
How the first self-described poetical scientist, Ada Lovelace, shaped the future of technology
Getting the Marriage Right
Arts and Culture / Business Strategy / Collaboration / Innovator Series • 22 min
When artistic and administrative teams truly unite on a shared goal, they can achieve powerful outcomes.
The Value of Everything: Part 4
Arts and Culture / Business Strategy • 5 min
What matters most when everything is important?
The Value of Everything: Part 3
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
Seven Stories of Opera Success
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting and Performance • 3 min
From the Royal Opera House to Opera Australia, these seven companies have bold ideas to share
The Value of Everything: Part 2
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
The Value of Everything: Part 1
Arts and Culture / Business Strategy • 3 min
What matters most when everything is important?
Stepping into the Void: A Courageous Collaboration
Arts and Culture / Community Engagement / Innovator Series • 14 min
Tessitura's Innovator Series | A talk by Claire Spencer
Does the Lookalike Segment Make All Audiences Look Alike?
Arts and Culture / Audience Development / Community Engagement / Innovator Series / Marketing / Theatre • 15 min
Tessitura's Innovator Series | Tessitura's Innovator Series | Tory Bailey argues that traditional marketing has led to homogeneous theatre audiences. and that even small steps can help diversify both storytelling and audience development.
Arts Administration as Transformative Creativity
Arts and Culture / Fundraising / Innovator Series / Theatre • 14 min
Tessitura's Innovator Series | A talk by Torrie Allen
The Pie Chart of Happiness
Arts and Culture / Innovator Series • 19 min
Tessitura's Innovator Series Live | A talk by Patrick McIntyre
10 inspiring insights from women in arts & culture
Arts and Culture / Audience Development / Business Strategy / Customer Service / Marketing / Presenting and Performance • 6 min
On International Women’s Day we pay tribute to the inspirational women in the field of arts and culture who work to empower artists, audiences and communities.
The Audience π
Audience Development / Marketing / Innovator Series • 18 min
Sarah Ogle, Director, Marketing & Communications Director, Liverpool Everyman and Playhouse | Is there a magical formula for growing your audience? Sarah discusses developing a shared plan to focus on mission and audience. This talk was recorded live at the 2017 Tessitura European Conference.
What I Learned Curating Talks by Cultural Leaders
Arts and Culture / Marketing • 6 min
How can you increase the effectiveness of your marketing spend, decrease your costs and more authentically engage with individuals by taking advantage of the data you’re collecting?
Dance Magazine | Yes, It IS Possible to Build New Ballet Audiences in 2017
Audience Development • 2 min
Dance Magazine spotlights three Tessitura-powered dance companies who are finding ways to grow their audiences
Find Your Music™: Building Audiences through Community
Audience Development / Community Engagement / Innovator Series • 17 min
Martha Gilmer, CEO, San Diego Symphony | Learn how an emphasis on connecting with the community is reenergizing the entire San Diego Symphony team of musicians and staff, propelling ticket sales to record levels and inspiring new donors.
Deconstructing the Notion of "An Audience"
Audience Development / Community Engagement / Innovator Series • 16 min
Chris Lorway, Executive Director, Stanford Live | Learn how Stanford Live is embacing the idea that there is no "one size fits all approach” to building new audiences.
"Michael Wong, have you eaten yet?": The Journey to Knowing Ourselves and Our Members
Arts and Culture / Business Strategy / Memberships / Innovator Series • 16 min
Nancy Yao, President, Museum of Chinese in America, shares how the challenges of her museum illustrate the importance for all organizations of really knowing their members
Taking Shakespeare on the Road
Arts and Culture / Education / Business Strategy / Innovator Series • 18 min
Michael Witmore, Director, Folger Shakespeare Library | Michael reflects on how institutions can choose to make access and relevance a priority in their work.
Warning: Don’t Throw the Baby Out with the Bathwater
Business Strategy / Marketing / Innovator Series • 19 min
Elaine Chia, CEO, City Recital Hall Limited | City Recital Hall is transforming from a venue-for-hire to a presenting venue, while balancing the needs of established hirers and traditional audiences with a focus to broaden and diversify.
Keeping Your People and Culture Close
Arts and Culture / Innovator Series • 14 min
Andrew Recinos, Executive Vice President, Tessitura Network | Always a crowd favorite and a moving speaker, Andrew delivers another inspirational talk on the important work we do as individuals engaged in the business of arts and culture.
Innovators in Conversation: Howard Herring
Arts and Culture / Business Strategy / Collaboration / Digital / Innovator Series / Orchestras • 45 MIN
Hear how the New World Symphony is responding to this moment by fully realizing the orchestra’s digital possibilities.
Innovators in Conversation: Shannon Bennett
Arts and Culture / COVID-19 / Innovator Series • 45 mins
How can arts and culture rapidly evolve?
Little things are coming!
Technology • 5 min
Chris Szalaj shares small features that will have a big impact in Tessitura v16
Digital tickets
Digital / Technology • 6 min
How Tessitura’s members are adapting to a contactless world
Let your customers choose what to pay in TNEW
Digital / Ticketing and Admissions / Business Strategy / COVID-19 / Technology • 3 min
Ideas and considerations for editable pricing
Demystifying the Future
Digital / Arts and Culture • 5 min
Kristen Olson reflects on a keynote conversation between Kwame Kwei-Armah and Seb Chan
From Lockdown to Full Capacity
Arts and Culture / Business Strategy / Virtual Experiences • 5 min
Ten things cultural organizations in Australia & New Zealand have learned from reopening
Fundraising isn’t always a party
Fundraising • 5 min
Combat the cost of living crisis by making the most of your donor data
Make your DEI commitments mean more
Arts and Culture / DEAI / Marketing • 7 min
Four ways marketers can activate their organization's diversity and inclusion goals
Show up as yourself
Arts and Culture • 3 min
Stephanie Ybarra of Baltimore Center Stage discusses the power of vulnerability
Data overdrive: How to become a reporting rockstar during the year-end fundraising push
Arts and Culture / Fundraising / BI and Analytics • 5 min
Tessitura’s analytics tools allow you to answer critical end-of-year campaign questions.
You’ve got a smash hit. Dream or nightmare?
Arts and Culture / Ticketing and Admissions • 5 min
A hit should be all upside. True Tickets helps keep it that way.